Many of us have issues trying to lead disparate teams with multiple personalities, colleagues with conflicting agendas and bosses with minds of their own. The questions we often ask ourselves are: How do I manage my team leaders? How do I manage my peers? How do I manage my own leader to stop making big promises to my team that I know they won’t deliver on?
The ability to influence and create an impression on those you work with, so that they want to do work with you and for you, is a constant aspiration for good leaders. After all, if you could master this, then getting work done would be easier for you, wouldn’t it?
As a leader you should always be looking for ways to have an impact on those around you, or the situation that presents to you. Wendy talks about how to use your words, actions and behaviours to have a positive, lasting experience with those you work with, those you lead and those you report to.