By Repa Patel
Gallup’s research shows that 82% of the time, leaders are promoted or selected for the wrong reasons. They are promoted due to tenure, technical expertise, or good performance in an unrelated position, not because they are good leaders. Leadership is about influence and impact not directing and controlling people and resources or technical expertise. Organisations that teach their managers to become leaders achieve higher productivity, profitability and engagement through trust built by authentic leadership.