by Dr Alan Zimmerman
On the surface, communication appears to be deceptively simple. You send a message and somebody else receives it. You speak and another person hears you. It sounds easy, doesn't it? In reality, communication is extremely difficult. Between your sending of a message and another person receiving it, several noise factors can enter in and distort, if not destroy, the messages you send and receive. Clean up your communication recognising common blocks - and discovering techniques to overcome them.