Many organisations fail to get the most out of their employees because of senior management indifference, line management lack of effort and silo mentalities. Talent management is not an 'HR problem'; it is a senior management problem.
Surprisingly, research by Bruch and Ghoshal published in the Harvard Business Review, found that only 10% of managers could be moving a company forward. The rest may look busy - but they're probably just spinning their wheels.
The primary focus of many businesses is shareholder wealth. The drivers of this (I don't believe they deserve to be called leaders) fail to understand, or perhaps choose to ignore the fact, that shareholder wealth is one of many possible outcomes of good business practice - not a reason for being in business.
The worksheets provided in this article have shown to be the best way to change what you do and to get improved results from others.
There cannot be a CEO or a Divisional Manager anywhere who doesn't believe that the performance of their organisation would reach new levels if only their employees displayed a greater sense of teamwork and motivation.
This article provides some tips on where to start when you have staff members who appear to consistently take longer to deal with customers, in comparison to other staff who handle contacts of a similar nature.
No matter what industry you're in, motivated and engaged employees are critical to success. Here's how to motivate like a master - without spending a cent!
How to get people to do what they are supposed to.
Dealing with information overload, and how to assess and store information, is a problem that confronts just about everyone in management.
It's a simple equation. Improving staff productivity is likely to boost the profitability of your business. So, what straight-forward steps can you take to get more out of your people?
Often as managers we are pressured from above to lift the performance of our staff. Increase productivity, improve quality, achieve better response times or less errors! Below are a few tips that will help you get just that little bit more out of your people - it’s really not that hard.
There is a world of difference between being busy and being productive, and managers need to understand what makes them - and their staff - productive workers.
How to grow your business and keep your staff happy.
People can make or break your business. The people you employ and the way you manage them can make the difference between business success and business failure.
Retaining and finding good staff is becoming harder and harder. Positively influencing staff is one way to develop an environment and culture where people want to do well and want to stay.
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