By Dr. Alan Zimmerman
Think back to when you started a new job at a company. You were all excited about the job, the company, your products, your services, your customers, and your future. Your enthusiasm and positive attitude were obvious to everyone around you. But then, before too long, a long-time employee came along side you and said, “Well, that’s fine. But wait until you’ve been here for a couple of months. You’ll see how bad things really are.”