Business success can be determined by the ability to nurture a strong relationship with your customers. CRM and customer service tips are some of the tools at your disposal to create loyal customers.
Learning Guides (Optional)
Use Learning Guides to help keep you on track for your continuous professional development activities. Sign-up below to receive a series of weekly emails (usually over four weeks) that break up the IIDM Knowledge Unit content into bite-size chunks. You can opt-out of the Learning Guides at any time. You can monitor your key learnings after finishing an IIDM Knowledge Unit, by completing an IIDM CPD Report survey. Your responses are saved and available at any time through your My Profile account, found in the top right hand side of the IIDM website. (Available to full members only.)
Self Assessment / IIDM CPD Reporting
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Once you have completed the recommended materials, submit your 'Self Assessment / IIDM CPD Reporting' survey. Reporting on your CPD may form part of your Certified CEO CPD requirments.
Please note, in order for your CPD submission to appear in the 'My Profile' section, you are required to first login.
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