 |
Leading Quietly | Expert Talk
Author: Aubrey Warren
Unnecessarily loud leadership can have a compounding effect, suppressing, or at least discouraging, alternative views or critical assessment that stand in the way of 'getting on with it'. Discover how quiet leadership can encourage critical thinking and foster a safe and supportive professional environment. READ MORE> |
 |
Making Changes To Stimulate Growth | Case Studies 
Company: Lee Hecht Harrison
It hasn’t all been smooth sailing for Lee Hecht Harrison. Several years ago, the company experienced a slump that newcomer Bruce Anderson was intent on turning around. One of his strategies was hiring high-performing salespeople. "Hire salespeople you can't afford" he says. "It pays dividends." READ MORE> |
 |
Building Communities For Your Sales Force | Expert Talk
Author: Colleen Francis
Today’s marketplace is in the midst of a profound transformation in how sales are generated. More than ever, the strength of the connections you cultivate determines how successful you’ll be in positioning yourself to your buyer as the "top pick". Learn the four essential communities for today's sales force. READ MORE> |
 |
Empowerment As A Tool To Unlock Profit | Expert Talk
Author: Daniel Lock
'Empowerment' is the ability for people to make decisions which affect the outcome of their work – and it isn't just a buzzword. It's an important business tool that's stood the test of time to improve profits. Find out how you can promote empowerment and unlock profit as a result. READ MORE> |
 |
CEO Interviews | Case Studies
CEO: Piyush Gupta, DBS Group
In this CEO Interview from PwC's 16th Annual Global CEO Survey, Piyush Gupta, CEO of DBS Group, talks about a renewed focus on customers and employees to increase market share, the importance of staying abreast of technological change, and achieving resilience through strategic alignment of the business. READ MORE> |
 |
Customer Service Training Manual | Learning Module
Author: IIDM
By providing good customer service, we can exploit the ever-growing needs of our potential client base and expand our business. Use this Learning Module as a basis for creating your own in-house customer service training manual. Discover best-practice for face-to-face, telephone and online interactions. READ MORE> |
 |
Playing To Win | Book Summary
Author: A.G. Lafley and Roger Martin - Provider: Summaries.com
Developing strategy is frequently iterative - as insights come to light in one area, you may need to go back and revisit choices made elsewhere. This book shows how to guide everyday actions from larger strategic goals built around clear, essential elements that determine business success. READ MORE> |
 |
Engaging A Tribe | Webinar
Presenter: Dr Yvonne Sum - Hosted by: My Groovy Career
Do you have the presence of mind to connect your teams to a vision of greatness? Can you align them to a clear objective that solves their challenges? This second instalment in the Intentional Leadership webinar series draws attention to your situational sensing and observational acuity. READ MORE> |
 |
Amplifiers | Book Extract
Author: Matt Church
Great leaders do much more than just make decisions; they inspire those around them to excellence and form the vital link between strategy and execution. Amplifiers explains how great leaders use the art and practice of motivational leadership to light the path to success and inspire others to take that journey with them. READ MORE> |