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Customer Service Tips
Free Business Articles For Success

A great collection of articles full of quick and easy tips for improving your customer service.


The Customer Service Ripple Effect

We have all had the experience of throwing a stone in a pond and watching the waves ripple across the surface in ever expanding, concentric circles. Just as a ripple hits the shoreline, your reputation for the quality and quantity of service you render, precedes you in your marketplace.
Expert Talk > Business Basics > Increasing Customer Satisfaction

What To Watch For That Indicates We Have A Customer Service Problem

Do you frequently hear that customers are unhappy about something, and sometimes they are downright frustrated? You've been given an indicator of what is going on in the organization. The customers aren't getting what they thought they paid for, and the employees are actually blocking access to what the customer wants.
Expert Talk > Business Basics > Increasing Customer Satisfaction

7 Strategies To Increase Your Customer Service Levels  

Everyone deserves good customer service. Your customers deserve excellent customer service because they're your customers.
Expert Talk > Business Basics > Increasing Customer Satisfaction

21 Ways To Deliver Great Customer Service

You donít need a million dollar marketing budget or even a large staff to deliver great customer service.
Expert Talk > Business Basics > Increasing Customer Satisfaction

10 Practices Of Exceptional Customer Service  

The very best service providers do a lot of things right, however there are at least 10 practices that they all have in common.
Expert Talk > Business Basics > Increasing Customer Satisfaction

Creating A Customer Service Culture

How responsive is your organisation's customer service? Take this quick quiz.
Expert Talk > Business Basics > Increasing Customer Satisfaction

Award-Winning Lessons On Customer Care

When Tony Cassar bought Victory Blinds and Curtains, the company was in deep trouble. Now it is an award winner.
Case Studies > Business Basics > Sales & Marketing

One Service Fits All

A Sydney-based audio-visual systems company has rapidly expanded by a simple method - offer customers all they want and need.
Case Studies > Business Basics > Sales & Marketing

Customer Retention: The Art Of Keeping Good Customers™  

Many organisations place their highest emphasis on attracting and gaining new customers. While this is important, I feel it is more important to place a higher emphasis on retaining and keeping your current customers.
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Articles: Customer Service Tips, Customer Satisfaction, Customer Service Skills, Good Customer Service


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